Privacy Choices & Account Deletion
Last updated: October 10, 2026
You can ask Acoustic Beacon to access, correct or delete personal information, including requesting deletion of a merchant account. Requests are handled manually; this page does not perform automatic deletion.
Make a request
- Open our Contact form.
- Use “Privacy request — access,” “Privacy request — correction,” or “Merchant account deletion” as the subject.
- Provide the email associated with the account or submission and enough detail to identify what you want us to access, correct or delete. For a business account, include the business name and your authority to act for it.
Do not send passwords, payment details or identity documents in the form. We may ask for proportionate verification through a follow-up before releasing or deleting information. Tell us if you cannot access your original email. We respond according to applicable legal requirements; no automatic or instant completion is promised.
What deletion means
We review the account and associated records and explain any information that cannot be deleted immediately. Records may need to be retained for legitimate security, fraud prevention, dispute handling, transaction records if applicable, or legal obligations. Backups and provider logs may remain until their retention periods expire. The current service does not process payments. Where a right applies and we decline your request, you can ask us to reconsider using “Privacy appeal” in the same Contact form, and contact your relevant privacy regulator.
Merchant directory and account choices
In Merchant Account settings, you can change your website or turn off your public Businesses directory listing. This affects the listing, not the underlying account or active public offers. Use the request process above for account deletion or corrections not available in settings. Sign-out ends the current merchant session.
Consumer app choices
Optional activity sharing can be changed in the consumer app under Settings → Share usage activity. The installation-reach version asks for a new opt-in and explains its persistent random identifier. Turning sharing off stops future events and removes that local identifier; turning it on again creates a new one. Earlier activity records are not automatically deleted. Because these records do not contain a consumer account or name, we may be unable to associate earlier records with a personal request. See our Privacy Policy for counting, retention and backup limitations.
The current consumer app does not create consumer accounts. There is therefore no consumer account to delete. Remove saved offers in the app; use device settings to revoke microphone or location permission, or clear app data to remove local preferences and saved content. Device backups are controlled separately by your platform. Microphone access can also be stopped with the app's listening control. No app code or permissions are changed by using this web page.
Website cookies and messages
Use your browser's cookie controls or tracking protection to restrict Google Analytics and other website storage. Blocking essential session cookies prevents merchant sign-in. Clearing cookies does not by itself delete account records, contact submissions or information already processed by analytics providers. To request removal of a contact/update submission or stop requested updates, use the Contact form and identify the email you used.
See the Privacy Policy for current data practices. For any other privacy question, contact Acoustic Beacon.